The eLearning Training Specialist role represents an exciting opportunity to partner with our technology customer support team to further develop our customer dedicated knowledge base with interactive video content. This person will engage with technology experts to learn more about the machine control and technology solutions that RDO Equipment Co. provides to our customers, and leverage that learning to create video content as a first-level support tool for customers who own Ag, Construction, Vermeer, and Wirtgen equipment.

Specific Duties Include:

• Collaborate and communicate proactively with subject matter experts and appropriate resources to create quality video content, most effective delivery methods, receive approval of training content, and evaluate results.
• Partner with the Learning and Development team and subject matter experts to determine and manage the eLearning and virtual/video training project pipeline.
• Design and develop SCORM compliant eLearning solutions, utilizing professional and effective instructional design methods.
• Develop storyboards and scripts for eLearning and virtual live training.
• Revise and/or maintain eLearning content.
• Upload and configure eLearning content into LMS.
• Provide customer support with LMS.
• Create and maintain professional training materials that support eLearning and virtual training.
• Maintain and review knowledge base and determine content needs.
• Promote utilization of knowledge base and training materials internally.
• Participate in development opportunities to increase skills levels and improve overall delivery of eLearning and virtual training.
• Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
• Conduct self in the presence of stakeholders to present a professional image of RDO Equipment Co.
• Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
• Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
• Perform all other duties as assigned by management in a professional and efficient manner.

Job Requirements:

• Strong design and development skills using appropriate and creative technologies.
• Demonstrated expertise with eLearning technologies.
• Experience developing professional training materials.
• Experience in audio/narration and editing.
• Ability to effectively interview resources to determine eLearning needs and communicate throughout the design, development, and implementation of process.
• Ability to deliver virtual led learning to various audiences and skill levels.
• Ability to manage multiple projects and priorities in a professional and timely manner.
• Strong organizational skills with a high degree of initiative, creativity, motivation, and self-direction. Continually seeks to improve the quality of work.
• Ability to read, analyze, and interpret information and data and translate into easily understood language.
• Ability to interact and partner with team members at all levels in the organization and externally.
• Ability to travel 20-25%.
• Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.